SCAC Code/Carrier Maintenance

Thank you for reaching out to us! We appreciate your inquiry and are here to assist you with any questions you may have regarding adding a new carrier to your facility's list. Below, we’ve outlined the steps you can take to add a carrier, as well as alternative options if the carrier you need is not available.

Adding a New Carrier

1. Access Site Settings: Any Site Admin has the ability to modify site settings. To begin, log into your account and navigate to the Site Settings section.

2. Customize Site: Once in Site Settings, look for the "Customize site" option located in the top right corner of the interface. Click on this to access customization options.

3. Edit Carrier List: In the customization menu, you will find the option to "Edit Carrier List." Here, you can check if the carrier you wish to add is available. If it is listed, simply select it to include it in your facility's carrier options.

If the Carrier is Not Available

If you do not find the desired carrier in the list, don’t worry! An Application Specialist can assist you in adding it. Simply reach out to our support team, and we will ensure that the carrier is added to your list as soon as possible.

Temporary Solution

In the meantime, if you arrive with a trailer from a carrier that is not listed, you can select "Other" as your carrier. In the "AKA" column, type the name of the carrier. This ensures that you can still document the arrival without delay, even if the carrier is not yet officially added to your list.

We hope this information helps you navigate the process of adding a new carrier. If you have any further questions or need additional assistance, please don’t hesitate to reach out. Thank you for your patience and understanding!